Lose weight with a doctor in your corner – all from home.
Zapmed’s medical weight-loss programme is built around your health, your goals, and your real life. You’ll work with a licensed Partner Doctor and a dedicated Health Coach to design a treatment plan that’s clinically appropriate, personally supported, and quietly delivered to your door.
Where appropriate, treatment may include clinically approved GLP-1 medication (such as semaglutide), prescribed by your Partner Doctor after a private medical assessment.
1. Complete a health assessment
A quick, confidential medical questionnaire – no waiting rooms, no judgement.
2. Consult with a Partner Doctor online
Meet your licensed doctor by video to review your history and discuss whether a GLP-1 medication is right for you.
3. Prescription & Delivery
If prescribed, your medication arrives at your door in unbranded packaging.
4. Ongoing health coach support
A registered dietitian checks in via WhatsApp – nutrition, side-effect management, motivation, real-life adjustments.
One simple monthly subscription
Subscription Service
Weight-Loss Programme
R450/pm
Treatment costs billed separately based on your prescribed medication and dosage.
Includes a Doctor consult and dedicated Health Coach as part of your medically guided journey.
Doctor-guided treatment plan
Prescription & dosage management
Medication delivered to your door
Dedicated Health Coach (registered dietitian)
Regular check-ins via WhatsApp
Support with appetite changes & side effects
Practical guidance for work, travel & family life
Cancel anytime. No long-term contracts.
Cost of medication is excluded and depends on the dosage and type prescribed by your Partner Doctor.
Your Health Coach is with you the whole way
Your subscription doesn’t just cover medical oversight. It gives you flexible, ongoing support from a dedicated registered dietitian – to help you navigate food choices, habits, side effects, motivation, and long-term consistency.
Personalised nutrition guidance alongside your prescribed treatment
Managing appetite changes and potential side effects
Building sustainable eating patterns and healthy routines
Regular check-ins to keep you motivated and on track
Weight loss is possible and supported
Our weight-loss treatment offering allows you to consult with one of our Partner Doctors virtually for R450 p.m.
Have your prescribed medication discreetly delivered to your door, or ask your assigned Partner Doctor during your consultation to receive your prescription via email for free.
Got any questions?
Preparing for Your Weight Loss Consultation
Some weight-loss medications require baseline assessment and ongoing monitoring. The need for blood tests depends on your medical history, existing conditions, and potential contraindications. Not having blood results available does not prevent your consultation or discussion of treatment options.
If you already have recent blood results, please email them in advance to doctors@zapmed.co.za in preparation for your consultation. If required, your consulting doctor may request some or all blood tests during or after your appointment.
If you would like to arrange blood tests beforehand, please email the same address and we will gladly assist.
HbA1c or fasting glucose, urea, creatinine and eGFR, liver function tests (ALT, AST ± ALP, GGT, bilirubin), thyroid function (TSH ± Free T4), lipid profile, full blood count, and in selected cases amylase or lipase.
The Support You’ve Been Looking For
These treatments are most effective when paired with balanced nutrition, regular movement, and lifestyle adjustments.
Common side effects may include nausea, bloating, or mild stomach upset, but our Partner Doctors and Health Coaches will guide you on safe use and what to expect. Our Partner Doctors are here to help you find the right plan for your health goals.
Weight-Loss Treatment FAQ’s
How much does Zapmed’s weight-loss service cost?
Zapmed’s weight-loss service is offered on a monthly subscription basis, providing ongoing medical support, prescription management, and personalised health coach support throughout your treatment journey.
The monthly subscription fee is R450 per month, paid privately.
Medication costs are separate and start from approximately R1,210 depending on your prescribed treatment and dosage.
Medication costs may be claimable through your medical aid, however approval and cover are dependent on your individual medical aid plan and are not guaranteed.
Please note:
Some medication pens may last for 2 months or longer depending on your dosage and treatment plan. During this time, the R450 monthly subscription fee will still apply, as this covers your ongoing personalised health coach support and continuous care.
Does Zapmed replace my primary doctor?
Can I claim my consultation and medication costs from my medical aid?
Medication costs may be claimed on your behalf by our partner pharmacy. Please note that successful claims depend on your specific medical aid and plan benefits, and approval cannot be guaranteed. If a claim is unsuccessful, you’ll be notified and will need to settle the medication cost in cash to proceed.
Alternatively, you’re welcome to pay cash for both your consultation and medication, and use the invoices provided to claim directly from your medical aid provider.
When and how is my medication delivered?
Kindly note, as most weight loss medications are fridge-line medications, these are labelled and delivered accordingly within 48 hours.
Fridge-line medications such as GLP-1 agonists must remain within a controlled temperature range to stay effective. In most cases, they must be stored within your fridge. These instructions will be discussed with you during your consultation and within your medication instructions. Please refer to these instructions to ensure proper effectiveness.
What is medical weight loss?
What causes weight gain and difficulty losing weight?
Who is eligible for treatment?
– Have a BMI of 30 or higher, or
– Have a BMI of 27 or higher with a weight-related health condition (such as type 2 diabetes, high blood pressure, or high cholesterol).
Can I get weight-loss treatment online?
How effective are weight-loss medications?
Can weight come back after stopping treatment?
Are there risks or side effects?
How long is the treatment plan?
Our customers love Zapmed because it's safe, secure and trusted.
Excellent from start to finish!
The entire process was quick, easy to use and hassle free! The Doctor I spoke to was friendly, knowledgable and gave me excellent advice.
Great service
Honestly the doctor consultation was great and they prescribed the best contraceptives, delivery was bit shakey but the sorted it out in a day and I got my parcel! They agents continuously checked on and updated me through out the process! Absolutely recommend.
Wow - What an incredible service
Filled out the online form, had a few automatic emails to get a telephonic call from a doctor and wow. Super friendly Doctor, very helpful, explained everything I needed to know about the medication and meds dispatched within a day to my home. Greatest service ever.
This is the most genius thing ever
This is the most genius thing ever! Quick consultation with expert advice. Got my delivery a day after - to my door. I don’t have to pay doctors fees and prescriptions which is close to 1k. Extremely affordable and convenient. Love it!
Everything is simple and you won't be disappointed!!
The response and the next step is always clear and communicated immediately. I loved my phone call consultation with Dr. Wihcone Mouton as she made me feel so comfortable. My medication was delivered quickly and in time for me to take it. I am so grateful that Zapmed exists
Efficient and Discreet
Brilliant service. Very quick, easy, efficient and discreet. This is great for people who don't have the time, or in many cases the nerve to go to a doctor in person to get their medication scripts. I recommend this service 100%
